LivestockOS Africa ("we", "our", or "us") operates the LivestockOS mobile application (the "App"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Full name
- Email address
- Phone number
- Country of residence
1.2 Livestock and Farm Data
The App stores agricultural and livestock management data you enter, including:
- Animal records (breed, tag IDs, health history, breeding records)
- Batch and pen information
- Feeding logs and inventory
- Health and medication records
- Mortality records
- Sales and expense records
- Staff and user activity logs
1.3 Device Information
We may automatically collect:
- Device model and operating system version
- Unique device identifiers
- Network information (connection type)
1.4 Camera Access
The App uses your device camera solely for scanning animal passport QR codes and other QR codes within the App. Camera data is processed locally on your device and is not transmitted to our servers.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the App's livestock management features
- Authenticate your account and provide customer support
- Send push notifications related to farm alerts, vaccination reminders, and inventory warnings (via Firebase Cloud Messaging)
- Improve the App's functionality and user experience
- Ensure the security of your account
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With your farm team: Data you enter within a farm workspace is shared with other users who have access to the same farm.
- Service providers: We use third-party services that may collect information:
- Google Firebase for push notifications and app infrastructure
- Google Play Services for app distribution and device verification
- Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Storage and Security
- Your data is stored on secure servers and transmitted using industry-standard encryption (TLS/SSL).
- Authentication tokens are stored securely on your device using encrypted storage.
- We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate personal data
- Delete your account and personal data
- Opt out of push notifications through your device settings
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: https://livestocks.westlinkstechnologies.com
- Developer: LivestockOS Africa